Ratings & Reviews

Overall Rating

4(169 reviews)96.4% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Kareem E. - |Recommended: YesThis has been a great exper... — This has been a great experience living in the community. I haven’t had any issues at all and love it here. Staff is excellent and always working around the clock to help out the people in the community.
response from property -Kareem, your glowing 5-star feedback makes our day! Thank you for spotlighting superior customer service by our helpful professional team. It's a pleasure to have you in our lovely community.
Review From Modern Messagesubmitted by Benjamin W. - |Recommended: YesMy stay here has been reall... — My stay here has been really peaceful and easy. A few hiccups here and there but the staff has always been willing to help and very friendly.
response from property -Benjamin, we're so fortunate to have a team that is truly dedicated to our residents! Thank you for sharing your appreciation for their excellent service.
Review From Modern Messagesubmitted by Arthur F. - |Recommended: YesI like living here. Mainten... — I like living here. Maintenance calls are handled swiftly. The property manager is very attentive and responsive to requests, calls, and or emails. The location is superb. The units are very spacious as well.
response from property -Arthur, thank you for praising our team so highly. They are always going the extra mile to uphold our commitment to providing exceptional customer service. Please don't hesitate to let us know if we may ever be of assistance.
Review From Modern Messagesubmitted by Tawanna R. - |Recommended: YesSo far so good. Been here 3... — So far so good. Been here 3 years and seen major improvements. Office staff is very nice. Maintenance are quick with responding. Kids are loud outside, people driving fast in the complex
response from property -Tawanna, your three years of loyalty and continued satisfaction make us smile. Thank you for spotlighting our friendly, responsive office and maintenance teams as well as our exciting improvements. We will send a reminder for drivers to go slowly through the community. If there is anything we may do to push your contentment even higher, please contact us at 400Winchester@trinity-pm.com. It's a pleasure having you here.
Review From Modern Messagesubmitted by Ruben G. - |Recommended: YesGood place good place good ... — Good place good place good place good place ... very good place very nice place and very very very nice place you know i going tell one more time..
response from property -Ruben, thank you for telling us how good of a place our community is! We appreciate your review and a five-star rating.
Review From Modern Messagesubmitted by Jessica M. - |Recommended: YesA few hiccups in the move-i... — A few hiccups in the move-in paint carpets needed cleaning , but that was fixed right away and everything has been good since Great customer service
response from property -We're so grateful you chose our community to call home, Jessica. We're sorry to hear you're move-in wasn't as seamless as you would have expected, but it makes us happy to know our team worked quickly and efficiently to get you taken care of. Thank you for letting us know you are enjoying your time here so far.
Review From Modern Messagesubmitted by Mackenson B. - |Recommended: YesMoving here has been good s... — Moving here has been good so far the maintenance staff are very friendly and timely the location is great and the space of the apt are ver accommodating
response from property -Mackenson, it sounds as though your time here has been all-around positive. Thank you for your review.
Review From Modern Messagesubmitted by Tia W. - |Recommended: YesNice and Friendly staff, qu... — Nice and Friendly staff, quiet neighborhood,not a lot of traffic, clean property inside and out, friendly neighborhood. Safe and lighted parking lot and stair area
response from property -Tia, thank you for taking the to recognize our wonderful team. We appreciate your sharing your favorable comments. It's great to know you enjoy your home here.
Review From Modern Messagesubmitted by Jerome S. - |Recommended: YesSo far so good We are h... — So far so good We are happy with our choice of living here. We have only been in this community for a short time. We have no complaints about anything and we love how close it is to everything especially my job.
response from property -We're thrilled to hear you're having a great experience, Jerome! Thank you for taking the time to share.
Review From Modern Messagesubmitted by Shemeka T. - |Recommended: YesI have no complaints about ... — I have no complaints about 400 Winchester so far. If I have an issue it’s usually resolved very quickly. The area is very quiet and my neighbors are polite.
response from property -Thank you for your stellar review, Shemeka. It is great to hear that you have no complaints as a resident with us! We hope that you continue enjoying our efficient and friendly community in the future. Please know we are here whenever you need us.
Review From Modern Messagesubmitted by Jeffrey E. - |Recommended: YesBeen here 1 year and planni... — Been here 1 year and planning on renewing for another year. Nice, clean, attentive to issues. I've had maintenance issues and office was always fast and courteous with a response.
response from property -Jeffrey, it's outstanding to hear that you're planning on staying with us longer to keep on enjoying our clean and peaceful community! Thank you for your compliments to our efficient team as well.
Review From Modern Messagesubmitted by Latisha F. - |Recommended: YesMy application and move in ... — My application and move in process was very quick and simple. The minor issues I had upon inspection was quickly rectified Rose the property manager was very nice and helpful.
Review From Modern Messagesubmitted by Brandon G. - |Recommended: YesI’ve had a positive experie... — I’ve had a positive experience at 400 Winchester in my 3 years of living here. The neighborhood is quiet, the location is convenient, and the value for what you get is great.
Review From Modern Messagesubmitted by Naija G. - |Recommended: YesI’ve just moved in here and... — I’ve just moved in here and i love it, the floor plan is very spacious. Rose in the leasing office was very nice and professional she made sure my move was very easy.
Review From Modern Messagesubmitted by Kareem E. - |Recommended: YesMy current experience has b... — My current experience has been great Besides small issues from other community members everything is good Staff is very nice and professional.
response from property -Thank you for taking the time to share your excellent remarks, Kareem. We do our best to create a fantastic community experience for all of our residents, and we are thrilled that you have benefitted from that. If you ever need assistance with anything relating to our community, please don't hesitate to stop by our office! Thank you for choosing us!