Ratings & Reviews

Overall Rating

4(162 reviews)96.3% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Philip M. - |Recommended: YesGreat place to live. Have b... — Great place to live. Have been here over two years. Management goes above and beyond to keep residents happy. Rent price has been consistent and feasible
response from property -Philip, it is encouraging to receive great feedback from a satisfied long-term resident such as yourself. We work hard to maintain a competitive value and provide exceptional service and are grateful for your recognition and review.
Review From Modern Messagesubmitted by Lindsey M. - |Recommended: YesOverall a good apartment co... — Overall a good apartment community from what I can tell. Staff is attentive. Neighbors are quiet. Only complaint is neighbors smoking. The inside of the apartments are decent for their age.
response from property -Lindsey, thank you for sharing your experience with us. It is heartening to know that you are happy with the community and our team. If there is anything we may do to elevate your comfort with regard to smoke smells, please do not hesitate to let us know.
Review From Modern Messagesubmitted by Deveta P. - |Recommended: YesThe staff here at 400 Winch... — The staff here at 400 Winchester, Rose, Lisette and John, have all been very personable and helpful. The complex has been very peaceful and quiet also.
response from property -Deveta, it's wonderful to hear that you have had such positive interactions with our team. We hope you continue to love the peaceful atmosphere our community offers, and we will make sure to pass on your comments to Rose, Lisette, and John.
Review From Modern Messagesubmitted by Ronald B. - |Recommended: YesThe grounds are well kept a... — The grounds are well kept and the property seems to be in a safe area. Rose in the office was a great help in getting us into an apartment.
response from property -Ronald, thank you for the compliments to our community! We're thrilled to hear that you are enjoying the grounds and feeling at home, and we'll make sure to pass on your kind words to Rose. Please let us know if there is anything we may do to improve your experience even further.
Review From Modern Messagesubmitted by Quianna D. - |Recommended: YesI love this community. I mo... — I love this community. I moved here from NY about 4years ago. I lived in 3 different apartment complexes and I hated them all. I finally feel at home. I love my apartment. Everyone in the leasing office is so attentive and the maintenance department is always on point they take care of you ASAP
response from property -Quianna, we are pleased to know you feel at home here! Thank you for the lovely words for our team, and we hope you have an amazing day.
Review From Modern Messagesubmitted by Jessica H. - |Recommended: YesAwesome location and the ne... — Awesome location and the neighbors are super friendly. I feel safe and I love the space Sometimes maintenance is slow, and some of the staff has been difficult to deal with. They charge a 25 valet trash fee every month for a service that is absolutely useless. Overall, it’s a nice place to live and I’ve enjoyed my stay here.
response from property -Jessica, we are grateful for your review and are glad that you love being a resident of our community. We appreciate you bringing your interactions with our team to our attention and invite you to share additional details with us at 400Winchester@trinity-pm.com so we may improve your experience. Thank you, and we look forward to connecting with you.
Review From Modern Messagesubmitted by Delores J. - |Recommended: YesFeels like home, feel safe ... — Feels like home, feel safe easy access to interstate would refer people to live here and office always try to take csre of any issues. Im not an animal lover so i wish residents with dogs would clean up behind them
Review From Modern Messagesubmitted by Micaela D. - |Recommended: YesI love the location of the ... — I love the location of the apartment complex. It has been a pretty good experience living here. The space of the three bedroom for the price around this area, you can’t beat.
response from property -Michaela, it's great to read your appreciation for our ideal location, spacious apartments, and excellent pricing. We're glad to know you're comfortable here, and thank you for giving us five stars!
Review From Modern Messagesubmitted by Kareem E. - |Recommended: YesThis has been a great exper... — This has been a great experience living in the community. I haven’t had any issues at all and love it here. Staff is excellent and always working around the clock to help out the people in the community.
response from property -Kareem, your glowing 5-star feedback makes our day! Thank you for spotlighting superior customer service by our helpful professional team. It's a pleasure to have you in our lovely community.
Review From Modern Messagesubmitted by Benjamin W. - |Recommended: YesMy stay here has been reall... — My stay here has been really peaceful and easy. A few hiccups here and there but the staff has always been willing to help and very friendly.
response from property -Benjamin, we're so fortunate to have a team that is truly dedicated to our residents! Thank you for sharing your appreciation for their excellent service.
Review From Modern Messagesubmitted by Arthur F. - |Recommended: YesI like living here. Mainten... — I like living here. Maintenance calls are handled swiftly. The property manager is very attentive and responsive to requests, calls, and or emails. The location is superb. The units are very spacious as well.
response from property -Arthur, thank you for praising our team so highly. They are always going the extra mile to uphold our commitment to providing exceptional customer service. Please don't hesitate to let us know if we may ever be of assistance.
Review From Modern Messagesubmitted by Tawanna R. - |Recommended: YesSo far so good. Been here 3... — So far so good. Been here 3 years and seen major improvements. Office staff is very nice. Maintenance are quick with responding. Kids are loud outside, people driving fast in the complex
response from property -Tawanna, your three years of loyalty and continued satisfaction make us smile. Thank you for spotlighting our friendly, responsive office and maintenance teams as well as our exciting improvements. We will send a reminder for drivers to go slowly through the community. If there is anything we may do to push your contentment even higher, please contact us at 400Winchester@trinity-pm.com. It's a pleasure having you here.
Review From Modern Messagesubmitted by Ruben G. - |Recommended: YesGood place good place good ... — Good place good place good place good place ... very good place very nice place and very very very nice place you know i going tell one more time..
response from property -Ruben, thank you for telling us how good of a place our community is! We appreciate your review and a five-star rating.
Review From Modern Messagesubmitted by Jessica M. - |Recommended: YesA few hiccups in the move-i... — A few hiccups in the move-in paint carpets needed cleaning , but that was fixed right away and everything has been good since Great customer service
response from property -We're so grateful you chose our community to call home, Jessica. We're sorry to hear you're move-in wasn't as seamless as you would have expected, but it makes us happy to know our team worked quickly and efficiently to get you taken care of. Thank you for letting us know you are enjoying your time here so far.
Review From Modern Messagesubmitted by Mackenson B. - |Recommended: YesMoving here has been good s... — Moving here has been good so far the maintenance staff are very friendly and timely the location is great and the space of the apt are ver accommodating
response from property -Mackenson, it sounds as though your time here has been all-around positive. Thank you for your review.