Ratings & Reviews

Overall Rating

4(143 reviews)95.8% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Latisha F. - |Recommended: YesMy application and move in ... — My application and move in process was very quick and simple. The minor issues I had upon inspection was quickly rectified Rose the property manager was very nice and helpful.
Review From Modern Messagesubmitted by Brandon G. - |Recommended: YesI’ve had a positive experie... — I’ve had a positive experience at 400 Winchester in my 3 years of living here. The neighborhood is quiet, the location is convenient, and the value for what you get is great.
Review From Modern Messagesubmitted by Naija G. - |Recommended: YesI’ve just moved in here and... — I’ve just moved in here and i love it, the floor plan is very spacious. Rose in the leasing office was very nice and professional she made sure my move was very easy.
Review From Modern Messagesubmitted by Kareem E. - |Recommended: YesMy current experience has b... — My current experience has been great Besides small issues from other community members everything is good Staff is very nice and professional.
response from property -Thank you for taking the time to share your excellent remarks, Kareem. We do our best to create a fantastic community experience for all of our residents, and we are thrilled that you have benefitted from that. If you ever need assistance with anything relating to our community, please don't hesitate to stop by our office! Thank you for choosing us!
Review From Modern Messagesubmitted by Twania H. - |Recommended: YesI was unsure about the serv... — I was unsure about the service of the management team here when I started my move but the property manager Rose is very involved in each tenant. She was welcoming, efficient and offered great tenant service. She personally called to follow up to ensure the move was flawless.
Review From Modern Messagesubmitted by Jessica H. - |Recommended: YesI love the complex itself. ... — I love the complex itself. The area is so nice. The neighbors are kind and polite. It is a convient location to live in, and I feel pretty safe. The office staff has been a little difficult to deal with. That is really my only complaint. They don’t care that much about maintenance though the maintence guys always are happy to help . The staff has been rude on the phone also. Overall, I love living here though.
response from property -Jessica, we love having you here and are grateful for your review. It is great to enjoy your home and neighbors, and we are glad that has been your experience. That said, we would love to discuss your feedback about the team in greater detail. Your comfort and happiness are our top priorities, and we would love to identify ways we may improve. At your convenience, please email us directly at 400Winchester@trinity-pm.com. We look forward to connecting with you.
Review From Modern Messagesubmitted by Benjamin W. - |Recommended: YesI have been very pleased wi... — I have been very pleased with my experience here as far the area and the community. I have had a few issues with having things repaired in my apartment in a timely manner, but they have ultimately gotten done.
response from property -Benjamin, thank you for taking the time to write. We are glad that you are pleased with your experience here so far. We will be sure to take your feedback about maintenance timeliness to the team for training purposes. Have a nice day!
Review From Modern Messagesubmitted by Wilbert H. - |Recommended: YesIt's been a new experience... — It's been a new experience for me and my family but it's been so far so good besides a couple of things but overall can't really complain move from Cali
response from property -Wilbert, welcome to the community. It is nice to hear that your experience here has been good so far. If there is anything our team may help with while you settle in, please let us know.
Review From Modern Messagesubmitted by Candace H. - |Recommended: YesPeaceful apartment complex ... — Peaceful apartment complex a place I can call home. My neighbors are helpful, the leasing office is professional and takes care any issues that I may have . No regrets here
response from property -Candace, we're so happy to receive your five-star review! Knowing that you think so highly of our community's atmosphere and service only makes us want to work even harder to ensure the comfort of all our residents. Thank you so much for sharing your appreciation.
Review From Modern Messagesubmitted by Sennett G. - |Recommended: YesMy family and I have been a... — My family and I have been a resident since 2009 so I obviously like it here. The apartments are very spacious and the floorplan fits my needs. The location is great Yes I'm a proud resident 😊
response from property -Sennett, we're so glad that you and your family have been having such a satisfactory living experience over the past decade! Knowing how highly you value our spacious, well-appointed homes and convenient location after all of these years really reinforces our commitment to resident satisfaction. Thank you so much for sharing!
Review From Modern Messagesubmitted by Christine S. - |Recommended: YesEverything’s great. No majo... — Everything’s great. No major complaints so far I’m happy to see the dog park is maintained and not just left unmowed. I just can’t seem to catch the trash pick up. Some days my trash doesn’t get picked up while others does.
Review From Modern Messagesubmitted by Tia G. - |Recommended: YesThe staff was really helpfu... — The staff was really helpful and welcoming. The area is nice and has a homey feeling to it. Our apartment was nice, we noticed some some things that needed to be fixed and they jumped on it that same day
Review From Modern Messagesubmitted by Kareem E. - |Recommended: YesNo complaints about my resi... — No complaints about my resident experience. Everything has been good so far. The neighborhood is kept fairly clean, the staff is very helpful. The apartment is very accommodating.
Review From Modern Messagesubmitted by Donna S. - |Recommended: YesSo far staff is attentive t... — So far staff is attentive to needs questions, valet trash pickup, environment very nice and quiet. New paving was timely with adequate parking provided
Review From Modern Messagesubmitted by Dennis P. - |Recommended: YesIt’s quiet and friendly. Of... — It’s quiet and friendly. Office staff is awesome and attentive. We use the pool and gym regularly. We are now looking forward to using the new BBQ pit.